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Frequently Asked Questions

Ordering

How do I place an order?


There are 2 ways to do this: - Order through our online shop here. - Make custom orders by emailing us with your request here.




Are your products grain free?


Our products are not grain free, however we stay well away from whole wheat flour; a common allergen for many dogs. You can find further information about our carefully selected ingredients and their health benefits here.




Are your products vegan?


Our products do contain ingredients derived from animals, and are therefore not vegan.




Do you take bulk orders?


Yes! If you would like to place a bulk order, please contact us here with details of your custom request.




Do you take custom orders?


Yes! To place a customer order please contact us here with details of your custom request.




Do you cater for events?


Yes! If you would like us to cater for your event, please contact us here with details of your custom request.




Are your products safe for humans?


Yes! All of the ingredients used in our products are human grade, making them perfectly safe for you to take a nibble if you wish....However we don't recommend them for human taste buds!




Are your products safe for puppies?


Yes! Our products are packed with vitamins and minerals that will aid in your puppy's health and development. However, our treats should still be given in moderation. We advise that puppies 6 months and below should be given one treat per day. For further information regarding the health benefits of our treats please click here.




Are your products nutricious?


Yes! We pride ourselves on making products that are both delicious and nutritious. Created with high quality, human grade ingredients with specifically added vitamins and minerals to provide health benefits lacking in most commerically made treats. To find out more click here.





Shipping

Do you ship internationally?


Sadly, no. We are based in the UK and cannot ship internationally just yet. All orders are sent in via Royal Mail first class delivery to ensure that your baked goods are received without any compromise to their quality and freshness! As we do not use preservatives in our products, we feel that this service would be compromised with shipping outside of the UK. Delivery areas include: United Kingdom




Is your packaging recyclable?


Yes! Our packaging is 100% recyclable and/or biodegradable. We also strive to reduce the amount of packaging we use by eliminating unnceccessary leaflets and inserts. You can find further information about our environmental values here.